A complete guide to the Tethr Effort Index 

What’s Inside?

The Tethr Effort Index (TEI) enables companies to track customer effort at a conversation-level and immediately drill down into high-effort interactions that spark disloyalty and churn.

Download the guide to learn:

  • Why customer effort matters for businesses and customers alike
  • The problems with traditional effort measurement methods like surveys 
  • Examples of how predictive scoring like TEI can be used across the entire organization to drive business value
Get the whitepaper