A complete guide to the Tethr Effort Index
The Tethr Effort Index (TEI) enables companies to track customer effort at a conversation-level and immediately drill down into high-effort interactions that spark disloyalty and churn.
Download the guide to learn:
- Why customer effort matters for businesses and customers alike
- The problems with traditional effort measurement methods like surveys
- Examples of how predictive scoring like TEI can be used across the entire organization to drive business value