Reshaping Customer and Agent Experience
Artificial intelligence and human intelligence: what do these terms really mean and how can you use them together to improve CX?
Find out from the experts in this joint webinar from Tethr and our partner Etech.
You'll learn how to use AI to:
- Improve contact center performance
- Automatically analyze customer conversations and get the insights you need to coach agents
- Give your customers a better experience
Tethr CEO Robert Beasley will also show you how to get insights on day one of using Tethr's speech analytics platform, and even how to trigger automatic actions from you calls and chats.