Inside, learn...
Why fraud risk is on the rise
How fraudbots operate and their main goals
Warning signs that you may be under attack
4 key ways to protect your company and customers
Is this a real customer or a fraudbot?
Cybercriminals create fraudbots to mimic people's natural speech patterns, making it nearly impossible to distinguish actual customers seeking support from attacks.
Your agents may not recognize a fraudbot until it is too late and they have already exposed confidential customer data.
In fact, one fraudbot we found was 47% successful in reopening closed customer accounts and stealing sensitive info.
Fraudbots by the numbers
83,000 attacks
carried out by 1 bot.
47% success
in reopening closed accounts.
1.8 million minutes
of wasted agent time.
12.4 minutes
average chat time.
$250,000 lost
in wasted agent time.