Glia and Tethr


Transforming Contact Center QA with Artificial Intelligence

Go beyond the AI hype with an expert panel of contact center leaders to learn how AI is changing quality assurance. Watch this recording to discover how top-notch contact centers are automating the quality assurance process using AI, allowing them to improve operational efficiency, harness 100% of their conversation data, and uncover insights to improve the digital customer service experience.

Watch this on-demand webinar by filling out the form now:

Watch as top credit union leaders share thoughts on…

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How to use AI and conversation intelligence

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The types of insights QA automation can uncover
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Reducing costs while increasing volume of audits conducted
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How AI is shaping the future of the contact center


Garrett Jorewicz

Garrett Jorewicz
Vice President, Member Services
Credit Union 1

Char Sears (1)

Char Sears
Vice President, MX & Product Management
Unitus Credit Union

Steve Trier 400x400-1

Steve Trier
Chief of Operations and Product

Rick DeLisi 400x400

Rick DeLisi
Author and Lead Research Analyst

Contact center agents working

Automate your quality assurance.

By automating the QA process using artificial intelligence, leading contact centers are improving operational efficiency, harnessing 100% of their conversation data, and uncovering insights to improve the digital customer service experience.

Watch as experts from Credit Union 1 and Unitus Credit Union discuss how automating QA is revolutionizing their contact centers in this on-demand webinar.