EXPERT PANEL | ON-DEMAND WEBINAR
Transforming Contact Center QA with Artificial Intelligence
Go beyond the AI hype with an expert panel of contact center leaders to learn how AI is changing quality assurance. Watch this recording to discover how top-notch contact centers are automating the quality assurance process using AI, allowing them to improve operational efficiency, harness 100% of their conversation data, and uncover insights to improve the digital customer service experience.
Watch as top credit union leaders share thoughts on…
How to use AI and conversation intelligence
Vice President, Member Services
Credit Union 1
Vice President, MX & Product Management
Unitus Credit Union
Chief of Operations and Product
Author and Lead Research Analyst
Automate your quality assurance.
By automating the QA process using artificial intelligence, leading contact centers are improving operational efficiency, harnessing 100% of their conversation data, and uncovering insights to improve the digital customer service experience.
Watch as experts from Credit Union 1 and Unitus Credit Union discuss how automating QA is revolutionizing their contact centers in this on-demand webinar.