City National Bank
What does it mean to be client obsessed?
Watch this in-depth discussion between Matt Dixon, Tethr's Chief Research & Innovation Officer, and Jacqueline Lance, SVP of CX Insights at City National Bank, as they explore the answer to that question.
In this webinar, you'll learn:
- How City National Bank rapidly reassed how to support clients in the ever-changing environment of 2020
- Why new customer data and feedback sources are critical to understanding the customer experience
- How City National Bank has found success with Tethr